Terms & Conditions
Terms & Conditions
SmartEnCon Concrete Cutting & Coring Division – Saudi Arabia
1. Scope of Work
These Terms and Conditions apply to all concrete cutting, coring, scanning, demolition, and related services provided by SmartEnCon Concrete Cutting & Coring Division (“SmartEnCon”) to clients within the Kingdom of Saudi Arabia.
2. Quotation and Acceptance
• All quotations are valid for 30 days from the date of issue unless otherwise stated.
• Work will commence only upon written confirmation from the client and receipt of the advance payment as detailed below.
3. Payment Terms
Payment for services shall be made in the following stages:
• 50% Advance Payment:
Required prior to the commencement of any work. This secures equipment, labor, and project scheduling.
• 40% Progress Payment:
Payable when 80% of the work has been completed. SmartEnCon will notify the client when this milestone is reached and provide verification upon request.
• 10% Final Payment:
The remaining balance is payable after the final site walk and confirmation that the work has been completed according to the agreed scope.
Upon receipt of the final payment:
o SmartEnCon will conduct a detailed site cleanup, and
o Complete a final walkthrough with the client or their representative to ensure all deliverables have been met as specified in the work agreement.
No final cleanup or demobilization will occur until the remaining 10% payment has been received
4. Client Responsibilities
The client agrees to:
• Provide clear and safe access to the work area.
• Ensure utilities (water, power) are available unless otherwise arranged.
• Disclose any in-slab services or structural risks prior to work commencement.
• Assign an authorized representative for walk-through and final approval.
5. Work Conditions
• SmartEnCon shall perform all services in accordance with industry standards, applicable safety regulations, and environmental controls.
• In the event of delays due to site inaccessibility, client rescheduling, or force majeure, revised timelines and charges may apply.
6. Liability
• SmartEnCon shall not be liable for damage to utilities, pipes, or embedded objects not identified in advance by the client or not detectable via standard scanning methods.
• Any variation in the scope of work shall be documented and may be subject to revised pricing.
7. Termination and Cancellation
• Cancellation must be made in writing at least 48 hours in advance.
• Any cancellations made less than 48 hours before the scheduled work may incur a 20% cancellation fee.
8. Dispute Resolution
• In case of any dispute, both parties shall first attempt to resolve the issue amicably.
• If unresolved, the matter shall be referred to arbitration in accordance with Saudi regulations.
9. Governing Law
These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia.
For more information, contact:
📧 Email: concerte@smartencon.com